Q & A


1?How to become our member?

You can login in our website to register on line. Click the register button, then fill in all your necessary and effective information, submit your application. Website system will automatically congratulate you succeed in becomeing one of our valued customers. All the process only takes few minutes and is free! Once you are our member, you can place order on website.

If you still have any question about how to register, welcome to leave your message on our website, our professional staff will reply you in 24 hours.

2?How to place an order ?

?Way One: Email: wholesaleb2c@126.com

We prefer this way because website ordering comes to mail communication finally

?Way Two: Website Ordering Registration for members or login directly

Select target item

Add to Cart

Continue shopping if you like more items

Check out when all ready

Fill in additional addresses information if necessary or modify your order.

Submit your order

Order completed

Note: when order is finished, your shopping car is empty. Our staff will contact you ASAP!

3?What's the minimal order?

We are focusing on wholesaling the goods worldwide. Summing up the different demands of our customers, we would like to accept 20 pieces in one item as our minimal order(of course ,you can mix your order :different brand /color /size)! You can set up a trial order to test the high quality of our products and our best service. Any dissidence please consults with our sales staff.

4?I can't find out the item I'm looking for. How can I search for it?

Search for the item by keyword, otherwise you can either search the name of the item or a style number of the item ( ID ). Meanwhile, we welcome you to inform us your any ideal item which is not found on website. And we will let you know as soon as possible if we have your item in stock.

5?Price with shipping charge or without?

Price is for the wholesale price without shipping charge included.

6?Which country do you ship goods to?

We ship the goods worldwide.

7?when will the goods be shipped  out?

We will ship out the order in 48 hours after we get your payment and tell you tracking number.

8?How to ship and check order?

For oversea, we highly recommend all our dear customers to send by EMS or UPS, FEDEX Express, DHLCompanies. As they are much faster and safer. Tracking Number will be provided after we ship out your order.

9?How much is the shipping charge?

Shipping charge is calculated according to different country, total goods weight or quantities. Details are as follows:

Area Parcel Above 21kg Delivery Period
First 0.5kg Add 0.5kg Above 21kg Above 71kg Above 101kg
MALAYSIA, THAILAND 14 10 4.5 4 3.7 2-3
SINGAPORE 12 3.5 4.1 3.7 3.5 2-3
INDONESIA 13 4.8 7.2 6.5 6.3 2-3
WEST EUROPE 21 6.0 7.0 6.0 5.9 2-4
USA Canada 20 4.5 7.1 6.0 5.8 2-4
SOUTH AMERICA 30 10 14 13.6 13.1 4-5
MIDDLE-EAST ASIA 30 10 11.7 7.8 10.7 4-5
EAST EUROPE 30 10 13.7 13.3 13.1 4-5
 
Area First 0.5kg Add 0.5kg Discount
INDONESIA,MALAYSIA, PHILIPPINE,THAILAND,SINGAPORE 24 6 For orders over 20pcs, we can provide 45% discount
EUROPE 36 10
U.S.A, CANADA 31 10
BANGLADESH?INDIA 42 12
ARGENTINA?BRAZIL?COLOMBIA,CUBA?MEXICO, PANAMA 43 13
BAHRAIN?IRAN?IRAQ?ISRAEL?JORDAN?KUWAIT?QATAR?UNITED 57 15
KAZAKHSTAN?RUSSIA?UKRAIEN, POLAND 57 15
10?How long does it take for delivery?

Generally speaking, it takes 4-6 working days for the delivery when goods are shipped.

11?What if my order is not sent?

If you orders are not sent, please reconfirm your contact information with us. Additionally, orders that are abandoned by the customer for any reason will not be sent to the customer and will only be resent upon the transaction confirmed again.

12?The guarantee of your benefits?

If any quality and shortage happened during transit are under our side, please inform us in time and we will make 100% compensation.

If our failing to complete your order caused by force major, we will negotiate with you in time and come up with an acceptable settlement way.

If you have any further question, please do not hesitate to call our service phone, we will do our best to settle your problem.

13?Why not accept payment via Paypal?

Until now we accept two payment terms: western union and bank wire transfer . We do admit that Paypal is one international and convenience service for most countries. However, we are sorry to remind you that due to the different foreign exchange system, international payment through Paypal into China can not be drawed out in any bank in China. Details information please call Paypal free call service. We regret that we can not meet your requirement!